FTC says eligible Prime customers may receive additional automatic refunds
The FTC’s refund page says Amazon will continue automatic refunds to eligible Prime customers through April 2027.
What the record says
Eligibility requires U.S. Prime membership, specified enrollment or unsuccessful online cancellation activity during June 23, 2019–June 23, 2025, and no more than 20 Prime benefits used in any 12-month period following enrollment. No claim form is required. The FTC says eligible customers’ total payments are capped at $200, and payments expire 60 days after issue.
Practical next step
Review all eligibility conditions and payment instructions on the FTC page. The FTC warns that no one should ask you to pay to obtain a refund.
Limits and what is not established
Not every Prime subscriber qualifies, and this report does not verify anyone’s eligibility, payment amount or receipt. The source is a September notice, not an October 7 announcement.
Sources checked October 7, 2026. This record reflects the information reviewed then; later notices may change instructions or arrangements.
Original sources
Federal Trade Commission: original information