Florida motor-vehicle agency notifies customers of September data breach
FLHSMV says records were accessed using compromised credentials and describes notices and one year of complimentary identity and credit monitoring for affected customers.
What the record says
The Florida Department of Highway Safety and Motor Vehicles issued an October 16 notice saying a malicious actor accessed certain department records on September 4 using compromised credentials. The agency says potentially affected information includes driver license and motor vehicle data, document images and other personal information. Its investigation with the Florida Digital Service and Florida Department of Law Enforcement is ongoing. The notice says letters would be sent to potentially affected current license and identification card holders and announces complimentary identity and credit monitoring and identity theft insurance through Sontiq for one year.
Source details and supporting locations.
Practical next step
Read the official FLHSMV notice and its DataBreach FAQ for affected-customer information. The agency asks former Florida license, identification card or vehicle-title holders who did not receive notice to contact customerinquiry@flhsmv.gov.
Limits and what is not established
The agency said on October 16 that it had no evidence of misuse at that time. That statement does not guarantee data will never be misused. The notice does not establish that every Florida driver was affected, that all letters have arrived or that every customer is enrolled in monitoring.
Sources checked October 20, 2026. Later notices may change instructions or arrangements.
Original sources
Florida Department of Highway Safety and Motor Vehicles: original information