Urban Arrow cargo e-bikes recalled over a seat-post bolt hazard
CPSC’s October 1 recall identifies a bolt failure that can loosen the seat on specified Urban Arrow cargo electric bikes.
What the record says
CPSC says the front bolt in the recalled seat-post clamping mechanism can break, allowing the seat to loosen and creating a fall hazard.
The notice identifies Urban Arrow Family, Shorty, Cargo L/XL and Tender 1000/1500 models with the described recalled seat posts. About 1,032 units were sold in the United States, with additional units in Canada.
Practical next step
Compare your model and seat-post configuration with the official description and photographs. Stop using a recalled bike immediately and contact Gazelle USA for a free replacement seat post and saddle. The notice permits installation at home without special tools or free installation by an Urban Arrow dealer.
Limits and what is not established
The recall applies to the identified products and configuration, not every electric bicycle. Iliyn has not inspected individual bikes or independently tested the replacement assembly.
Source checked October 6, 2026. This record reflects the information reviewed then; later notices may change arrangements or instructions.
Original source
Read U.S. Consumer Product Safety Commission’s original information